What is the check-in and check-out policy at Intercontinental Shanghai Ruijin By Ihg - Downtown Historic Iconic Garden Hotel?
Check-in starts at 15:00, and check-out is by 12:00.
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Intercontinental Shanghai Ruijin By Ihg - Downtown Historic Iconic Garden Hotel, Shanghai
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Key details
About the Hotel
No. 118 Ruijin Er Road,
Shanghai,
China,
200020,
Shanghai Municipality
- Close to the city centre
Perfect
8.7
8.7
4.2
4.1
Loved by guests
"The hotel is magnificent. A large green area, inside which it is quiet and peaceful, you can relax from the hustle and bustle of the city."
"Its large grounds have various flowers in full bloom, which were absolutely beautiful."
"Not only in good location, but also there's a quite big and very beautiful garden park."
Intercontinental Shanghai Ruijin By IHG - Downtown Historic Iconic Garden Hotel is a 5-star luxury hotel featuring
Rooms & Amenities
The Intercontinental Shanghai Ruijin offers a variety of accommodations, including
Dining Options
Dining options at the hotel include La Rue, which specializes in global fusion cuisine. Guests can also unwind at the bar, and the venue offers a
Leisure & Services
Leisure facilities include a sauna, an
Location & Transportation
The Intercontinental Shanghai Ruijin is conveniently near cultural sites such as the
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Choose your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Premium King Room
2 persons
30 m²
1 King-size bed
Shower
Heating
room details
Premium Room
2 persons
41 m²
1 King-size bed
Shower
Coffee machine
room details
Classic Room
2 persons
35 m²
1 King-size bed
Shower
Coffee machine
room details
Upgraded Premium Room
2 persons
45 m²
1 King-size bed
Shower
Coffee machine
room details
Show all roomsLess
Price and Room Availability
Check availability and prices for your dates now!
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- Non-smoking rooms
- Free Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Locker room
- Lift
- Currency exchange
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Hiking
Guest Parking
- Electric kettle
Services
- Paid airport shuttle
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Children's buffet
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Indoor swimming pool
- Garden area
- Spa & wellness centre
- Sauna
- Massage
Room features
- Air conditioning
- Heating
- Mini-bar
- Sitting area
- Dressing area
- Terrace
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
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Dining Onsite
Intercontinental Shanghai Ruijin offers two distinct dining venues, each providing a unique blend of flavors and atmosphere. From a modern buffet experience to authentic Chinese cuisine, these onsite options invite guests to indulge in a culinary escape while enjoying the historic charm of the hotel's surroundings.
琅庐自助餐厅
International buffet
Ambiance
Modern, romantic setting with an elegant design conducive to a leisurely dining experience.
Key Offerings
Discover an extensive buffet featuring various international dishes that highlight local tastes, effectively catering to diverse palates.
Reservation
Recommended for dinner.
Open for breakfast, lunch, and dinner.
馨源楼中餐厅
Chinese, local, Asian
Ambiance
Contemporary and inviting atmosphere perfect for leisurely meals or special occasions.
Key Offerings
Relish authentic Chinese cuisine with local flavors, complemented by high tea services that provide a delightful afternoon respite.
Reservation
Recommended for lunch and dinner.
Open for lunch, dinner, and high tea.
Location
No. 118 Ruijin Er Road,
Shanghai,
China,
200020,
Shanghai Municipality
Map view
No. 118 Ruijin Er Road,
Shanghai,
China,
200020,
Shanghai Municipality
City landmarks
Landmark
The Bund
3.4
km
Garden
Yu Garden
3.0
km
Museum
The Shanghai Museum
2.8
km
Landmark
Former French Concession
1.5
km
Landmark
Souvenir shopping
790 m
Landmark
Xintiandi
1.5
km
Mall
Tianzifang
790 m
Tower
Oriental Pearl TV Tower
4.3
km
Landmark
Shanghai Urban Planning Exhibition Hall
2.2
km
Museum
Shanghai Natural History Museum
2.4
km
Landmark
People's Square
2.8
km
Landmark
Site of the Second Congress of the Communist Party of China
1.4
km
Landmark
Lyceum Theatre
1.3
km
Event hall
Shanghai Exhibition Center
2.1
km
Park
Fuxing Park
1.5
km
Pagoda
Jing'an Temple
2.6
km
Landmark
Site of the Socialist Youth League of China
900 m
Landmark
Cathay Cinema
1.0
km
Landmark
Seat of the First Congress of the Chinese Communist Party
1.1
km
Landmark
Grosvenor House
1.1
km
Landmark
Shikumen Museum
1.5
km
Square
Sinan Mansions
1.3
km
Landmark
Shanghai Museum of Sun Yat-sen's Former Residence
1.3
km
Landmark
Shanghai Former Provisional Government Site of the Republic of Korea
1.5
km
Landmark
Birthplace of Chinese Communist Party
2.0
km
Nearby
No.73 Sinan Road
Shanghai Zhougong Mansion
330 m
7 Xiangshan Lu
Sun Zhongshan Guju
360 m
Museum
Liuli China Museum
470 m
113 Wukang Road
Ba Jin's Former Residence
570 m
No.44 Sinan Road
Antique Garden
1.5
km
Restaurants
SAMFAINA Resto&GastroBar
660 m
532 Fuxing Middle Road Near Ruijin Er Road
Barraco
660 m
559 Fuxing Middle Road
Ruifuyuan Restaurant
910 m
No.132-B Maoming South Road
Las Tapas
920 m
1-2/F
Dr Fab
880 m
No.48 Sinan Road
La queue du chiot
810 m
25-5 GaoLan road
Boxing Cat Brewery
830 m
No.519-521 Fuxing Middle Rd
Shanghai Slim's
790 m
House 26d
Explore Shanghai
Nearby Activities and Attractions
Getting around
Reviews and Ratings
Reviews from guests about their experience.
Harper
United Kingdom,
January
2025
5.4/10
My stay at the Intercontinental Shanghai Ruijin was a mix of beauty and frustration. The hotel grounds are stunning, providing a peaceful retreat in the heart of the city. However, the service left much to be desired, with several gaps in communication and follow-through. While the room was charming, I encountered some issues with the facilities and staff's responsiveness.
Rooms
7.0
The rooms were spacious and well-appointed, though a bit dated, and I enjoyed the plush linens and stunning courtyard views. I had a pleasant experience overall, despite some noise from adjoining rooms.
Service
5.0
Service was hit-or-miss. While some staff were friendly and eager to help, I faced challenges with language barriers and missed opportunities for amenities and room service, which felt frustrating at times.
Location
9.0
The hotel's location is excellent, nestled in beautiful gardens and close to the Shaanxi Road South metro station. This made it easy for me to explore the charming French Concession and the bustling city beyond.
Dining
7.0
The breakfast was a highlight, offering a wide variety of delicious options, from fresh fruits to a dim sum station. However, I noticed some dishes were overpriced, and the service in dining areas could use improvement.
Facilities
6.0
The hotel features lovely common areas and decent facilities, but issues like unreliable internet and complicated service procedures detracted from my experience.
Naomi
United Kingdom,
January
2025
7.0/10
My stay at Intercontinental Shanghai Ruijin was a good experience overall, with magnificent gardens creating a tranquil oasis in the city. The staff were incredibly helpful and attentive, making my time there feel welcoming. However, I did encounter some minor inconveniences with the room's ventilation and dark lighting in certain areas, which slightly dulled the experience. Nevertheless, I would highly recommend this hotel for its charm and really good service.
Rooms
9.0
My upgraded premium room was spacious and clean, though slightly dark. There was an issue with the ventilation and a lingering smell, which was a bit unpleasant.
Service
10.0
The service across the hotel was fantastic. The staff were incredibly helpful, assisting with arrangements and always maintaining a friendly attitude, even during busy times.
Location
10.0
The hotel is in a prime downtown location yet feels removed from the city's hustle and bustle. The beautiful gardens provided a peaceful retreat, perfect for leisurely strolls.
Dining
10.0
I thoroughly enjoyed the food, especially breakfast, which featured well-selected dishes. Dining at the Chinese restaurant was a highlight of my stay.
Facilities
8.0
The amenities were quite good, though I faced some challenges with room service due to language barriers and app accessibility. The golf cart service was a thoughtful addition.
Isaac
United Kingdom,
January
2025
6.2/10
My stay at the Intercontinental Shanghai Ruijin started on a positive note with the beautiful gardens and impressive architecture. However, the service fell short, especially during check-in and room service. Despite being upgraded to a larger room, I struggled with language barriers and unresponsive staff, which undermined the luxury experience I expected.
Rooms
6.0
The room was spacious and well-equipped for business travelers, featuring a large work desk and plenty of power outlets. I appreciated the upgrade, which allowed enough space for my grandson, but the cigarette smoke smell from previous guests lingered.
Service
5.0
Service was inconsistent. while some staff members were friendly, I faced significant challenges with room service and language barriers at reception. On multiple occasions, I struggled to get assistance and faced long wait times when trying to order food.
Location
10.0
The location was excellent, nestled within a beautiful garden area, and close to shops, cafes, and the metro station. It provided a peaceful retreat from the city hustle while still being accessible to various amenities.
Dining
5.0
While the hotel offered a variety of dining options, I found the prices excessively high for what was actually served. Breakfast lacked good service, and I struggled to get coffee or other basic items during my stay.
Facilities
5.0
The hotel featured multiple facilities, but navigating them was confusing, especially between the main building and the club building. I faced challenges accessing room service, and there were a few issues with Wi-Fi connectivity.
Juliet
United Kingdom,
November
2024
5.4/10
I had a very pleasant stay, enjoying the historical charm of the hotel and the spaciousness of the upgraded suite. However, the service left something to be desired at times. The gym was functional, but I felt some aspects could be improved, especially regarding staff training and lounge etiquette.
Rooms
8.0
I was upgraded to a spacious suite in the main building, which was well-organized and allowed for a good sleep. though, I did notice the room had a lingering cigarette smell that was hard to ventilate.
Service
6.0
The staff were generally friendly and attentive, yet I found a noticeable gap in recognizing my RA status and communicating the benefits. which was discouraging despite the busy atmosphere they were managing.
Location
9.0
The hotel's location is fantastic, nestled near the French Concession, making it extremely convenient to explore nearby shops and eateries. I truly appreciated the beautiful garden setting.
Dining
7.0
Breakfast offered an impressive variety of high-quality options, and the dining experience in the restaurant was quite enjoyable. though there were moments of service inconsistency that could be improved.
Facilities
7.0
The gym was quite functional, and I appreciated the spacious outdoor areas. however, I did face challenges with room service and the accessibility of amenities across different buildings.
Lily
United Kingdom,
October
2024
6.2/10
I had high hopes for my stay at the Intercontinental Shanghai Ruijin, but it was a mixed bag. The hotel's setting and gardens are beautiful, and some staff were genuinely trying to help. However, service issues left a lot to be desired, from language barriers to some broken amenities. Overall, while the ambiance is lovely, the service really dampened my experience.
Rooms
6.0
The room I was initially in was large and pretty, but there wasn't much natural light, which wasn't ideal. I also faced issues like a lingering cigarette smell in another room I was in later.
Service
5.0
I encountered serious service hiccups during my stay. There was a lack of clear communication, especially in English, which made things frustrating. Even simple requests felt complicated.
Location
9.0
The location is fantastic, nestled in the French Concession and close to shops and cafes. It's a good spot if you want to explore Shanghai without being in the noise of the city.
Dining
7.0
Breakfast options were varied, but I wouldn't say it met the expectations for a hotel of this caliber. The food quality could definitely be improved.
Facilities
6.0
The hotel has nice facilities with beautiful gardens, but navigating between the different buildings for services was a hassle. Room service didn't work well for me either.
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
is available in for free.
Breakfast
A full breakfast is served at the price of CNY 255 per person per day.
Children & extra beds
There are no extra beds provided in a room.
Pets
Pets are not allowed.
Number of floors:
9
Number of rooms:
355
Former name
Ruijin Hotel
FAQs
About Intercontinental Shanghai Ruijin By Ihg - Downtown Historic Iconic Garden Hotel
How far is Intercontinental Shanghai Ruijin By Ihg - Downtown Historic Iconic Garden Hotel from Shanghai Hongqiao International Airport?
The hotel is 20 km from Shanghai Hongqiao International Airport, which is approximately a 50-minute metro trip.
What dining options are available at Intercontinental Shanghai Ruijin By Ihg - Downtown Historic Iconic Garden Hotel?
The hotel features two restaurants, Xin Yuan Lou serving Chinese cuisines and La Rue offering global fusion food.
Is there an indoor swimming pool at Intercontinental Shanghai Ruijin By Ihg - Downtown Historic Iconic Garden Hotel?
Yes, the hotel includes an indoor heated swimming pool for guests.
What room amenities can I expect at Intercontinental Shanghai Ruijin By Ihg - Downtown Historic Iconic Garden Hotel?
Rooms are equipped with free Wi-Fi, air conditioning, a flat-screen TV, and complimentary toiletries.
Does Intercontinental Shanghai Ruijin By Ihg - Downtown Historic Iconic Garden Hotel offer parking facilities?
The hotel provides free private parking on-site without the need for a reservation.
What are some nearby attractions to Intercontinental Shanghai Ruijin By Ihg - Downtown Historic Iconic Garden Hotel?
Nearby attractions include Huaihai Road for shopping, Tianzifang for arts and crafts, and Shanghai Culture Square, all within 1 km.
Are there business facilities available at Intercontinental Shanghai Ruijin By Ihg - Downtown Historic Iconic Garden Hotel?
The hotel features a business centre, meeting rooms, and concierge services.
What services are provided for guest convenience at Intercontinental Shanghai Ruijin By Ihg - Downtown Historic Iconic Garden Hotel?
Guests can access laundry services, a tour desk for sightseeing arrangements, and a 24-hour reception.
Is breakfast included in the stay at Intercontinental Shanghai Ruijin By Ihg - Downtown Historic Iconic Garden Hotel?
Breakfast is available for an additional charge of 255 CNY.
Can I find relaxation options such as a spa at Intercontinental Shanghai Ruijin By Ihg - Downtown Historic Iconic Garden Hotel?
The hotel features a spa and wellness center, offering massage services and a sauna.
How far is Intercontinental Shanghai Ruijin By Ihg - Downtown Historic Iconic Garden Hotel from the city center?
The hotel is located centrally in Downtown Shanghai.
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