Intercontinental Shanghai Ruijin By Ihg - Downtown Historic Iconic Garden Hotel | Shanghai ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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Key details

About the Hotel

No. 118 Ruijin Er Road, Shanghai, China, 200020

“The hotel's location allowed me to easily explore charming local shops and cafes.”view full review

Intercontinental Shanghai Ruijin By Ihg - Downtown Historic Iconic Garden Hotel is a 5-star luxury hotel featuring a rich heritage. This garden hotel includes art decor, French provincial-style villas, and historical buildings like the 1917 Morris Residence.

Rooms & Amenities

The hotel's 221 guestrooms come with minibars, air conditioning, and complimentary Wi-Fi. Certain rooms offer garden views and seating areas that provide a relaxed environment after a busy day.

Dining & Nearby Options

La Rue all-day dining restaurant serves global fusion food. Nearby dining options include Xin Yuan Lou, Yi Tun, and Speak Low, all within a short distance.

Leisure & Design

Leisure facilities include an indoor heated swimming pool, fitness center, and sauna. Guests can also enjoy the tranquil gardens spread across the property.

Business & Local Area

For business needs, the hotel offers a business center and conference facilities. The location is convenient for cultural and shopping experiences, with nearby attractions such as Huaihai Road and Shanghai Culture Square.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

1 King Classic Garden Residence

Max:

3 persons

380 sq. feet

Bed options:

1 King-size bed

Shower

Coffee machine

room details

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Premium King Room

Max:

2 persons

325 sq. feet

Bed options:

1 King-size bed

Shower

Heating

room details

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Premium Room

Max:

2 persons

445 sq. feet

Bed options:

1 King-size bed

Garden view

Shower

Coffee machine

room details

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Price and Room Availability

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Getting around

Comprehensive guide to transport options for seamless travel

City Centre

Shanghai 1.1 mi

Airports

Shanghai Hongqiao International (SHA) 9.6 mi

Shanghai Pudong International (PVG) 27.2 mi

Train

Shanghai Railway Station Metro Station 2.5 mi

Underground

Dapuqiao3300 ft

Middle Huaihai Road3300 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Dining Experience

“During my stay, I enjoyed the dining facilities immensely. The breakfast buffet had a wide variety of options, catering to both Western and traditional Chinese tastes, making every morning a good culinary experience. The dining staff were attentive, ensuring every dish was up to standard. I particularly loved the happy hour offerings in the Club Intercontinental - the set menu provided by the chef was excellent and very satisfying.” view full review

Spacious and Comfortable Rooms

“The room I stayed in was incredibly spacious and clean, located in the Club Intercontinental building. The comfortable bed ensured I had restful nights, while the ample storage space for my clothes added to my comfort. I appreciated the elegant decor that perfectly blended classic charm with modern amenities.” view full review

Beautiful Gardens and Relaxing Atmosphere

“Walking around the hotel grounds was one of my favorite activities. The beautiful gardens were a fine escape from the city bustle. I often strolled through the lush greenery and admired the unique old buildings scattered throughout the hotel - it was a picturesque setting for relaxation and unwinding.” view full review

Luxurious Bathroom Experience

“The bathroom in my room was a highlight of my stay. It was spacious and well-appointed with everything one could need. The elegant fixtures and cleanliness made it a pleasure to use, providing a luxurious touch that complemented my overall experience at the hotel.” view full review

General

Non-smoking rooms
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Lift
Currency exchange
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Hiking

Guest Parking

Electric kettle

Services

Paid airport shuttle
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Restaurant
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Children's buffet

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Indoor swimming pool
Garden area
Spa & wellness centre
Sauna
Massage

Room features

Free Wi-Fi in rooms
Air conditioning
Heating
Mini-bar
Sitting area
Dressing area
Terrace
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

No. 118 Ruijin Er Road, Shanghai, China, 200020

Map view

No. 118 Ruijin Er Road, Shanghai, China, 200020

City landmarks

Landmark

The Bund

2.1 mi

Garden

Yu Garden

1.9 mi

Museum

The Shanghai Museum

1.7 mi

Landmark

Former French Concession

4800 ft

Landmark

Souvenir shopping

2600 ft

Landmark

Xintiandi

4800 ft

Mall

Tianzifang

2600 ft

Tower

Oriental Pearl TV Tower

2.6 mi

Landmark

Shanghai Urban Planning Exhibition Hall

1.4 mi

Museum

Shanghai Natural History Museum

1.5 mi

Landmark

People's Square

1.7 mi

Landmark

Site of the Second Congress of the Communist Party of China

4500 ft

Landmark

Lyceum Theatre

4300 ft

Event hall

Shanghai Exhibition Center

1.3 mi

Park

Fuxing Park

4800 ft

Pagoda

Jing'an Temple

1.6 mi

Landmark

Site of the Socialist Youth League of China

3000 ft

Landmark

Cathay Cinema

3400 ft

Landmark

Seat of the First Congress of the Chinese Communist Party

3500 ft

Landmark

Grosvenor House

3600 ft

Landmark

Shikumen Museum

4800 ft

Square

Sinan Mansions

4300 ft

Landmark

Shanghai Museum of Sun Yat-sen's Former Residence

4300 ft

Landmark

Shanghai Former Provisional Government Site of the Republic of Korea

4800 ft

Landmark

Birthplace of Chinese Communist Party

1.2 mi

Nearby

No.73 Sinan Road

Shanghai Zhougong Mansion

1100 ft

7 Xiangshan Lu

Sun Zhongshan Guju

1200 ft

Museum

Liuli China Museum

1600 ft

113 Wukang Road

Ba Jin's Former Residence

1900 ft

No.44 Sinan Road

Antique Garden

4800 ft

Restaurants

SAMFAINA Resto&GastroBar

2200 ft

532 Fuxing Middle Road Near Ruijin Er Road

Barraco

2200 ft

559 Fuxing Middle Road

Ruifuyuan Restaurant

3000 ft

No.132-B Maoming South Road

Las Tapas

3100 ft

1-2/F

Dr Fab

2900 ft

No.48 Sinan Road

La queue du chiot

2700 ft

25-5 GaoLan road

Boxing Cat Brewery

2800 ft

No.519-521 Fuxing Middle Rd

Shanghai Slim's

2600 ft

House 26d

Reviews and Ratings

Reviews from guests about their experience.

4.5/5 based on 756 reviews

#41 of 5,416 hotels in Shanghai based on Tripadvisor

Harper

United Kingdom, January 2025

5.4/10

My stay at the Intercontinental Shanghai Ruijin was a mix of beauty and frustration. The hotel grounds are stunning, providing a peaceful retreat in the heart of the city. However, the service left much to be desired, with several gaps in communication and follow-through. While the room was charming, I encountered some issues with the facilities and staff's responsiveness.

Rooms

7.0

The rooms were spacious and well-appointed, though a bit dated, and I enjoyed the plush linens and stunning courtyard views. I had a pleasant experience overall, despite some noise from adjoining rooms.

Service

5.0

Service was hit-or-miss. While some staff were friendly and eager to help, I faced challenges with language barriers and missed opportunities for amenities and room service, which felt frustrating at times.

Location

9.0

The hotel's location is excellent, nestled in beautiful gardens and close to the Shaanxi Road South metro station. This made it easy for me to explore the charming French Concession and the bustling city beyond.

Dining

7.0

The breakfast was a highlight, offering a wide variety of delicious options, from fresh fruits to a dim sum station. However, I noticed some dishes were overpriced, and the service in dining areas could use improvement.

Facilities

6.0

The hotel features lovely common areas and decent facilities, but issues like unreliable internet and complicated service procedures detracted from my experience.

Naomi

United Kingdom, January 2025

7.0/10

My stay at Intercontinental Shanghai Ruijin was a good experience overall, with magnificent gardens creating a tranquil oasis in the city. The staff were incredibly helpful and attentive, making my time there feel welcoming. However, I did encounter some minor inconveniences with the room's ventilation and dark lighting in certain areas, which slightly dulled the experience. Nevertheless, I would highly recommend this hotel for its charm and really good service.

Rooms

9.0

My upgraded premium room was spacious and clean, though slightly dark. There was an issue with the ventilation and a lingering smell, which was a bit unpleasant.

Service

10.0

The service across the hotel was fantastic. The staff were incredibly helpful, assisting with arrangements and always maintaining a friendly attitude, even during busy times.

Location

10.0

The hotel is in a prime downtown location yet feels removed from the city's hustle and bustle. The beautiful gardens provided a peaceful retreat, perfect for leisurely strolls.

Dining

10.0

I thoroughly enjoyed the food, especially breakfast, which featured well-selected dishes. Dining at the Chinese restaurant was a highlight of my stay.

Facilities

8.0

The amenities were quite good, though I faced some challenges with room service due to language barriers and app accessibility. The golf cart service was a thoughtful addition.

Isaac

United Kingdom, January 2025

6.2/10

My stay at the Intercontinental Shanghai Ruijin started on a positive note with the beautiful gardens and impressive architecture. However, the service fell short, especially during check-in and room service. Despite being upgraded to a larger room, I struggled with language barriers and unresponsive staff, which undermined the luxury experience I expected.

Rooms

6.0

The room was spacious and well-equipped for business travelers, featuring a large work desk and plenty of power outlets. I appreciated the upgrade, which allowed enough space for my grandson, but the cigarette smoke smell from previous guests lingered.

Service

5.0

Service was inconsistent. while some staff members were friendly, I faced significant challenges with room service and language barriers at reception. On multiple occasions, I struggled to get assistance and faced long wait times when trying to order food.

Location

10.0

The location was excellent, nestled within a beautiful garden area, and close to shops, cafes, and the metro station. It provided a peaceful retreat from the city hustle while still being accessible to various amenities.

Dining

5.0

While the hotel offered a variety of dining options, I found the prices excessively high for what was actually served. Breakfast lacked good service, and I struggled to get coffee or other basic items during my stay.

Facilities

5.0

The hotel featured multiple facilities, but navigating them was confusing, especially between the main building and the club building. I faced challenges accessing room service, and there were a few issues with Wi-Fi connectivity.

Juliet

United Kingdom, November 2024

5.4/10

I had a very pleasant stay, enjoying the historical charm of the hotel and the spaciousness of the upgraded suite. However, the service left something to be desired at times. The gym was functional, but I felt some aspects could be improved, especially regarding staff training and lounge etiquette.

Rooms

8.0

I was upgraded to a spacious suite in the main building, which was well-organized and allowed for a good sleep. though, I did notice the room had a lingering cigarette smell that was hard to ventilate.

Service

6.0

The staff were generally friendly and attentive, yet I found a noticeable gap in recognizing my RA status and communicating the benefits. which was discouraging despite the busy atmosphere they were managing.

Location

9.0

The hotel's location is fantastic, nestled near the French Concession, making it extremely convenient to explore nearby shops and eateries. I truly appreciated the beautiful garden setting.

Dining

7.0

Breakfast offered an impressive variety of high-quality options, and the dining experience in the restaurant was quite enjoyable. though there were moments of service inconsistency that could be improved.

Facilities

7.0

The gym was quite functional, and I appreciated the spacious outdoor areas. however, I did face challenges with room service and the accessibility of amenities across different buildings.

Lily

United Kingdom, October 2024

6.2/10

I had high hopes for my stay at the Intercontinental Shanghai Ruijin, but it was a mixed bag. The hotel's setting and gardens are beautiful, and some staff were genuinely trying to help. However, service issues left a lot to be desired, from language barriers to some broken amenities. Overall, while the ambiance is lovely, the service really dampened my experience.

Rooms

6.0

The room I was initially in was large and pretty, but there wasn't much natural light, which wasn't ideal. I also faced issues like a lingering cigarette smell in another room I was in later.

Service

5.0

I encountered serious service hiccups during my stay. There was a lack of clear communication, especially in English, which made things frustrating. Even simple requests felt complicated.

Location

9.0

The location is fantastic, nestled in the French Concession and close to shops and cafes. It's a good spot if you want to explore Shanghai without being in the noise of the city.

Dining

7.0

Breakfast options were varied, but I wouldn't say it met the expectations for a hotel of this caliber. The food quality could definitely be improved.

Facilities

6.0

The hotel has nice facilities with beautiful gardens, but navigating between the different buildings for services was a hassle. Room service didn't work well for me either.